Returns & Refunds

RETURNS

30 Day Money Back Guarantee

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging

If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Please contact customer service prior to sending any product back for a return, replacement, or exchange:

Phone: (800) 897-0390

Email: info@hilltophardware.net

EXCHANGES

We will replace items if they are defective or damaged.

SHIPPING

The return shipping fee will be at the responsibility of the customer. Our customer service team can provide a return label for an easy return process. This fee will then be deducted from the refund.

Returns can be sent to the following address:

REFUNDS

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 30 days.